Sometimes when windows xp service pack 3 is installed some devices may not work as well as they did before the installation. here is a guide to removing Service pack 3 and rolling back to Service Pack 2.

there are 3 types of ways you can remove the Service Pack :

Use the Add or Remove Programs application in the control panel

• Click on the Start button in the bottom left-hand corner of your screen
• Now click on Control Panel on the right had side of the menu
• Select  Add or Remove Programs and a new window will appear
• Tick the Show Updates box and scroll down to Windows XP Service Pack 3
• Highlight it and click Remove

Use a removal wizard that is stored in a hidden folder

• Click on the Start button in the bottom left hand corner of your screen
• Click on My Computer and a new window will appear
• Select Tools and click on Folder Options from the drop-down menu
• Click on the View tab at the top of the new window
• Scroll down to Show Hidden Files and Folders and make sure the radio button is ticked.
• Click Apply and OK
• Now open your Hard Disk Drive where Windows is installed usually (C:)
• now open the next folders Windows > $NtServicePackUninstall$ > Spuninst
• Click on Spuninst applacation
• follow Uninstallation Wizard steps and let it restart your computer if needs be.

Restore to an earlier point

• follow our post on how to do a system restore below. make sure you select a date just before you installed Windows XP Service Pack 3.

If you have any problems with these steps or any other problems please don’t hesitate to call one of our qualified technicians and we will be delighted to perform the required steps to deal with your problem.

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A great tool built into Windows Operating Systems is the System Restore function. Basically what system restore does is it takes a screen shot of your computers important files from time to time so if anything goes wrong with your computer then it can be rolled back to a time when it was working just the way you liked it.

PLEASE NOTE : All files and folders should be backed up before trying any of the following steps.

For Restoring Windows XP:

• Make sure you are logged in as Administrator
• Press the Start button, move to All Programs, move to Accessories, scroll down to System Tools and click on System Restore.
• When the program starts it should look like the screenshot below

• Make sure that the Restore my computer to an earlier time is checked. Click on the Next button.
• Now select a time your computer was at a healthy point on the calendar. ( dates that the computer can revert back to are usually marked in bold font). Click Next
• A confirmation page will now display what time it is going back to before it restores.
• Your computer will now restart. Log in as Administrator again and your computer will now be at a point to where you wanted it.

For Restoring Windows Vista:

• Make sure you are logged in as Administrator
• Press the Start button, move to All Programs, move to Accessories, scroll down to System Tools and click on System Restore. Click Continue on the UAC warning window
• When the program starts it should look like the screenshot below

• Make sure that the Choose a different restore point button is checked. Click on the Next button. (You can also use the Recommend restore option and let windows choose a date to when your computer was healthy.)
• Now select a time your computer was at a healthy point on the calendar. ( check the Restore points older than 5 days box for older points). Click Next
• A confirmation page will now display what time it is going back to before it restores.
• Your computer will now restart. Log in as Administrator again and your computer will now be at a point to where you wanted it.

If you have any problems with these steps or any other problems please don’t hesitate to call one of our qualified technicians and we will be delighted to perform the required steps to deal with your problem.

    | Lo-Call 1890 219 219 |Business Hours: Monday – Friday 9:45 to 6:30 & Saturday 9:00 to 12:00 |