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Simon Martin, Managing Director, Home Helptech LtdDear Customer, We care about what you thought of the service you got from Home Helptech. So if you have used our service, we invite you to post your feedback here so that both we and our customers can benefit from knowing about your experience of using our service. Please write your comments accompanied by your name and location. We will not share your email address but require it and the “CAPCTHA” code for validation. Simon Martin Managing Director, Home Helptech Ltd Note: 9/2/2013 – Apologies to our customers – we have temporarily suspended feedback due to a high volume of spam.

Category : Articles

41 Responses to “What Our Customers Say”

Maria, Co Cork March 26, 2010

Thanks for sorting me out so quickly. My machine is flying again and you were really helpful. I know who to call if I’m stuck again.

pauline mason dublin March 30, 2010

thank you for sorting out my computer so fast ,can use email again you are really the best ,know where i can call again

Sarah, Dublin 6 March 30, 2010


The home server is working a treat! I love the way I can access all my files without having to have them saved on the laptop. All your advice on our laptop, router and server purchases has been great. And to reiterate what I say to you every time I call, I am so grateful to have found an IT support person who is personable, trustworthy and supremely well qualified.

As always, thanks for the excellent service.

Best, Sarah

Bill, Silversprings, Cork May 13, 2010

Thank you for sorting my new PC which became infested with virus. Your service was so fast and professional. It is also very comforting to know that your advice and direction on even small matters relating to home PC is available over the phone.

Highly Recommended



Clive, Glanmire, Cork, June 2010 June 18, 2010

Thanks for your help and advice Dave. You are very easy to speak to and you dont use technospeak.

Since I added the extra RAM my computer is much faster and not freezing up as in the past. I will check your site for further updates and advice also.

I will recommend you to anyone I hear who is suffering from computer problems.

Friendly , efficient and fast service. Keep up the good work, Clive

Clive, Glanmire, Cork, June 2010 June 18, 2010

Five Stars Rating.

P.J. DUBLIN 20 July 1, 2010

Hi Simon,,
I first contacted you a few months ago, and found your service absolutely excellent. I have had reason to call you a few times since, and any PC problems I have, you will always be my first ‘ Port ‘ of call.
You do exactly as it says on the tin, and I would have no hesitation in recommending you to anyone with PC problems.Keep ip the good work.

Kevin Cork July 2, 2010

Dave – Thanks for very speedy response – and effective service. Have used your service a few times & found you top class

Patricia Midleton, Co Cork July 21, 2010

Thanks for sorting my Internet problem in such a speedy and efficient manner. I have recommended your Company to my friends and will know who to contact in future.
Highly recommended

Michael - Skerries, County Dublin August 17, 2010

A great service – friendly and ultra professional; highly recommended.

Michael - Skerries, County Dublin August 17, 2010

A great service – friendly, ultra-competent and professional; highly recommended.

Geraldine/Rathmines Parish Church September 6, 2010

First class service & efficient.


Valerie - Douglas,Cork December 1, 2010

Courteous, Professional, Reliable.No – I’m not a relative, just another satisfied customer.

Valerie - Douglas,Cork December 1, 2010

Courteous, Professional, Reliable – No, I,m not a relative, just a another satisfied customer.

Mairéad, Dublin 6 December 14, 2010

I took advice first on firewall concerns and then when updating my laptop and software for my business. Protecting files, hardware/software reliability and time efficiency are my greatest priorities in the area of IT.Home helptech understand my requirements and solve any issues promptly and confidently.

Michael, County Dublin December 16, 2010


Thanks a million for sorting out my PC problem so quickly and efficiently on the same day I rang. I’ve passed your details on to all my contacts with a strong recommendation.

Best regards and thanks again,


nuala healy, richmond hill, cro January 24, 2011


Great efficient service. Will certainlhy recommend .


24th Jan2011

Tina, Cork January 26, 2011

friendly efficient service, would highly recommend.

Tina,Midleton,Cork February 3, 2011

Once again thank you for sorting out our computer for a second time. Teenagers almost having withdrawal symptoms but you had it back to us in no time. No problem in recommending you & must mention you helped my son also with his Playstation 3.

Gerry, Co Limerick May 16, 2011

For two days I was frustrated by a virus which turned out to be a bogus site trying to con me out of money by getting me to purchase their anti-virus protection. I contacted Simon and he took charge of the situation, gave me great advice and cleaned the situation up very quickly. Thanks.

MikeD, San Francisco June 13, 2011

Stranded in Cork with a dead laptop, Simon helped me out extremely quickly, worked late to get the problem solved and get my computer back to me. Great service!

Sean Galway July 6, 2011

Excellent prompt and friendly service. The courier to collect the machine turned up on time which was a new experience. Highly recommended.

ANDREW CO, KILDARE August 19, 2011

Simon thanks for your advice on old laptop, your help and honest opinion was great, you were so efficient and prompt great service

eucharia hannon cloghroe co cork August 30, 2011

Hi Simon,

Thank you so much for sorting us out so quickly today. Our computer has been wrecking our heads but now we can relax. Your service is highly efficient and I will certainly be recommending you to my colleagues in the B and B business

Ian McLeish September 8, 2011


Many thanks for your prompt help in advising me about which security package to use. I was most impressed that your advice was obviously considering my best interests, even pointing out that free versions were available. Having decided not to go with a free product, thanks for sourcing and supplting my choice so quickly. Service “above and beyond”. Thanks again. Ian

MICHELLE HENNESSY September 11, 2011

Thank you for the wonderful service you provided and I know who to come to again to help out with my PC

Brenda O Sullivan, Cork September 19, 2011

Hi Simon

Thanks so much for sorting my old Lap top which I had given up all hope on.
The fast, efficient, friendly and extremely professional service is second to known and I have no hesitation in recommending you to all

Kind Regards

nora whitechurch October 11, 2011

Simon thanks for sorting out my computer so fast. Everything is now perfect and working brilliant.
Would have been lost without your help.
Thank You

Martin Waterford October 14, 2011

Homehelptech were recommended to me by a friend-I am very pleased indeed with the service provided by Simon-great expertise & very professional. It’s good to know this trustworthy service is available at the end of the phonline. Thanks.

Kay,Tipp November 2011 November 28, 2011

Thanks Homehelptech for being very helpful with installing a new programme for me,would have taken me a lifetime to figure out! Normal service has resumed!

Thank you


Frank, Dublin January 2, 2012

My computer was totally inoperable due to a virus. Simon promptly and efficiently eliminated the problem remotely. He also provided helpful advice. I highly recommend homehelptech.

Alan, Naas March 3, 2012

A superb service from start to finish – personal but professional. Simon kept me posted from the outset, until I got my machine back and in full working order. Highly recommended for anyone with pc problems.

Anne, Cork April 12, 2012

Very efficient, professional and friendly service. Simon repaired a PC and laptop for us which we though were beyond rescue. We had been advised by another repair service that the laptop couldn’t be repaired – not so as we found out! I couldn’t recommend Homehelptech highly enough. Prompt and thorough repairs, great advice and all at a very reasonable cost. Don’t replace your machines, repair them at Homehelptech!

Micheal, Mayo. June 20, 2012

thanks (again) for the first class service that you provide. If only all businesses looked after their customers like this life would be better !

Mark,Midleton July 12, 2012

Simon provided me with an excellent service and superb professionalism.Cannot speak highly enough of Simons expertise and service.He kept posted throghout the process and all for a very reasonable price. Homehelptech does exactly what it says on the tin,as they say….
Very highly recommended.

Lorna Dunlea, Little Island August 10, 2012

Eventually found the perfect “Doctor” for my laptop which tended to fall ill and cost me a fortune on several occasions, whilst never fully recovering.
Thanks Simon for sorting me out at short notice and being so patient and kind – would recommend Home Help Tech to anyone with a comp. problem !!

Roddy, Glanmire, Co. Cork September 27, 2012

I found the service at Home Help Tech excellent. Started with very concise directions to facility in LI. The service was very courteous and efficient. I would recommend Home Tech Help to anyone I know.

Alan T, Macroom October 17, 2012

Service par excellence. Would certainly use you again.

Neville R, Cloyne Co Cork November 27, 2012

Simon thank you once again for restoring my laptop to a perfect operating condition.
I am immensely pleased that I picked your number out of the golden pages when I had the initial problem as it has proved to be a rewarding meet. Not only was the service professional and fast but your honesty and generosity of spirit is much appreciated.
Be assured of my recommending your company to whomever might need assistance in the future

Brian,Cork November 29, 2012

I couldnt praise Simon enough for his excellent and professional service in removing a virus that infected my computer.From my first phonecall to him right through to the collection of my computer he was very courteous and extremely professional.I would highly recommend Simon and his company to anyone who has problems with their pcs,thanks again!

Michael, Skerries December 17, 2012


Just a note to thank you for your expert assistance in sorting through the complexities and helping me to choose the most suitable replacement desktop PC for my needs – and also for arranging its purchase. Without your help I would have gone (unnecessarily) for a more expensive specification. Accordingly, even allowing for your fee, I saved a significant sum.

Best regards,